WhatsApp · 09:12
Marta, owner of Luna
Luna has not eaten since yesterday and is hiding under the bed. Can someone tell me if I should bring her in?
Language: EN
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Structured request
Luna · Medical question
- Status
- New
- Risk flag
- Needs staff review
SANDBOX-8421
Owner reports no appetite for about 24 hours and hiding behavior. Staff should review promptly and decide next step.
AI draft for staff review
Staff approval
Thanks for the details. A team member will review Luna's symptoms now. If Luna is struggling to breathe, collapses, or seems severely weak, please call the clinic emergency number immediately.
Not sent until clinic staff approve or edit it.
Edited and approved
Tiina, front desk
We can see Luna today at 14:00. Please bring her in a covered carrier. If she becomes very weak before then, call us immediately.
PMS export previewAUD-2026-05-14-8421
Owner message · Staff-reviewed reply · Category and status · AI draft metadata · Delivery lifecycle
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