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Cookies

Cookie Notice

PetCura uses only the cookies and similar technologies needed to run the service, remember choices, keep sessions secure, and understand whether the product is working.

Updated

Essential first

Login, routing, session security, language, theme, and owner invite flows rely on essential cookies.

No ad cookies in pilot

PetCura does not use advertising cookies or owner-message retargeting during the pilot stage.

Inventory pending

Exact cookie names, durations, analytics consent behavior, and diagnostics settings need final legal/product confirmation.

Cookie Categories

  • Essential

    Sign-in, session security, clinic or owner routing, language, theme, cookie choices, and service reliability. Always on.
  • Analytics

    Website and product usage measurement, conversion events, performance, and error trends. Optional where consent is required.
  • Support and diagnostics

    Error reports, logs, uptime checks, and security diagnostics, limited to what is needed to run and secure the service.
  • Advertising

    PetCura does not use advertising cookies or owner-message retargeting during the pilot stage.

Analytics

When analytics is enabled, PetCura measures page views, product events, and performance signals so we can improve onboarding, intake, inbox reliability, and clinic workflows. We avoid sending owner message content, medical notes, attachments, emails, phone numbers, clinic names, or free-text form content into marketing analytics.

Examples

  • petcura-theme

    Remembers light, dark, or system theme preference.
  • pc_last_route_staff and pc_last_route_owner

    Help return signed-in users to their last relevant page.
  • pc_join_token and pc_join_meta

    Support short-lived owner invite confirmation.
  • Supabase auth cookies

    Maintain secure staff or owner sessions.

Managing Choices

You can change non-essential cookie choices when cookie settings are available and through your browser settings. Blocking strictly necessary cookies may prevent login, owner invite links, or preference features from working.